I created an order, but then all my products disappeared. What happened?

If you walk away from your desk, help a clinic customer, etc, you may have been automatically logged out after 20 minutes. This is to protect your business account from fraudulent use and any items in your cart are removed. If you need to do something else when in the middle of an order, click Save for Later on the Order Summary. This will save your cart so you can come back and finish your order.