An address is wrong. Can I change my account details?
Any address change must be verified according to our normal practices. Please contact Customer Care to confirm any address change that you need.
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Can a colleague have access to the shop for my business account?
Our Shop is only available to Business Accounts. Any colleague that needs access must register to MERCK Animal Health and be approved via our normal verification process. Click here to inform Customer Care.
Can I update my login details at any time?
Yes. Just login and click Manage Profile from the login panel. You can update your contact details and business association. For your details to update and display accurately, please logout and login again.
I can’t login. What do I do?
This may be due to your registration or a system error. If you have not yet had your registration validated and confirmed via email, please wait until your access is confirmed. If you already have access, this may be due to a system error. Please alert our Customer Care Team if you are unable to […]
I’ve forgotten my login details?
Your username is your registered business email address. If you’ve forgotten your password, you can click Forgot Password from the login panel to create a new password, at any time.
Where do I login?
To access the shop, click Merck Animal Health United States (merck-animal-health-usa.com) then Login now.
I’m an existing customer. Can I use the same login details?
You only need to create a secure password for our new shop, as we’re unable to transfer this secure data due to MERCK Animal Health’s data protection and Privacy Policy.
Impact of Respiratory Pathogens in Dogs and Humans
The importance of herd immunity, vaccination, social distancing, and isolation in stopping the spread of respiratory pathogens in pets and humans. Challenges associated with diagnosing respiratory pathogens and how they can alter the perceived prevalence of canine influenza in the dog population. How to deal with and prevent outbreaks of respiratory disease in your practice or facility.
Low Stress Veterinary Care for Horses
Learn basics of reducing stress horses can experience during veterinary care and procedures. Get familiar with equine reactions and behavior.
REVALOR®-XS Detailer
Featuring data from studies conducted with 32,000 head of cattle in every major cattle feeding region in the U.S. and western Canada.